The genius bar is a tech support station located inside apples retail stores, the purpose of which is to provide conciergestyle support for customers of apple products. Make a genius bar reservation, visit an apple authorised service provider or post your. The genius bar is a place dedicated to providing technical support within apple stores to customers having problems with the product or application. Talk to a specialist at the apple store or book a free online personal session and well help you get set up. How to book an appointment at the genius bar in apple. Apple requiring apple id for genius bar reservations. This saves you hours of travel and waiting time and leaves the store personnel free to help people that cant be helped any other way. Apple is now requiring that all users booking a genius bar appointment online sign in with an apple id. Apple store bluewater opening hours, contact information and weekly. Apple has of late changed genius bar appointments making the process of. For some topics, the apple site doesnt offer a genius bar appointment as an option. I have a less than a year old imac 27inch which has a failing hard drive ive mad an appointment with genius bar to take a look at it at the bluewater branch. Book a genius bar appointment from your ios device. April 21, 2015day 872 best tip ever if you are scheduling an appointment in an apple store at the genius bar.
Book an appointment at the genius bar at apple community. Did you know you can book a genius bar appointment directly from your device using the apple store app, instead of apples web site. How to book an appointment at an apple store or genius bar. Sk managing editor obsessed with tech since the early arrival of aux on apple, sudz sk is responsible for the editorial direction of appletoolbox. A few days ago, apple integrated the procedure to schedule a genius bar appointment into its online support troubleshooting page.
Average waiting time for an appointment in a genius bar can be up to 3 weeks. The apple store is a chain of retail stores owned and operated by apple inc. From here you can create a new appointment, or cancel or reschedule an existing appointment. Whichever option you choose, youll get your product back working exactly the. If youve got a problem with an iphone, ipad or mac, you can book an appointment with an apple genius and take your product into a store to.
If you want to bypass that just describe the problem as one that is clearly hardware. How to make an apple store or genius bar appointment. Is there any secrets of booking an appointment to genius bar. The easiest way to book a genius bar appointment is via the apple store website. You can also tap the map button at the top of the screen to see nearby apple store locations on a map. To make an appointment at the apple genius bar, access the apple store app on your iphone, ipad or ipod touch device, and book a reservation by selecting the time and date after choosing a nearby apple store. And only applecertified repairs are backed by apple. One way of getting your iphone, ipad, mac or macbook fixed in london is to go to the apple genius bar. I hope that you were able to book an appointment with the apple genius bar. To make an appointment with a genius at an apple store which is free, go to the genius bar page on apple s website. Make a genius bar reservation, visit an apple authorised service provider or post your device to us. The report notes that apple will do away with the suggested 15 minute time limit for genius bar appointments in favor of a system that allows customers. The below instructions are for the iphoneipod touch version. You can make an appointment with a genius at the apple store to service your iphone.
Talk to a specialist at the apple store or book a free online personal session. The productivity show podcast with scotty loveless. It seems that apple wants to offer support mainly via online live chat or phone calls. A genius bar appointment can be a good idea to avoid waiting in line s.
The stores sell macintosh personal computers, software, ipods, ipads, iphones and other consumer electronics such as apple tv. Apple store in bluewater, greenhithe, opening times. Or visit the genius bar to get handson technical support. Genius bar reservation and apple support options apple.
Applecertified repairs are performed by trusted experts who use genuine apple parts. Youll also find apple stores in major shopping malls including bluewater. Glendale galleria genius bar bluewater com lakeside genius. If there is an apple store near you, its easy to schedule an appointment at the genius. However, they only have access to the same resources as you can access by booking online. Genius bar reservation and apple support options apple au. There are five locations in the london area that offer genius bar, retail and repair services.
In case if you face any difficulty, please feel free to comment and let us know. On the day which youd like to go to the apple store, sometimes a few extra prebook slots are available just after midnight online. On the following screen, youll see a list of nearby apple stores where you can make a genius bar appointment. Im going to show to how to book an appointment using your iphoneipod. You can contact an apple store, choosing one among this list, then asking for an appointment.
The most recent change is because people were making appointments for things that were easily solvable over the phone or chat support. Try to make a reservation for the genius bar at your local apple store for a problem with your iphone, and youll now have to complete an important step before youll be allowed to see a. Does the genius bar do walk ins or appointment only. Instead, it suggests a phone call or online chat with apple support. The apple store is the best place to try all of apples products and find great accessories. Apple repair and repair status check official apple support. Visit the apple store to shop for mac, iphone, ipad, apple watch, and more. When you have questions or need support for your apple products. Start your repair request now or scroll to learn more about apple repair options. Make book genius bar photos taken in 2015 perfect photos of book genius bar genius taken last month need more pictures of genius bar genius mall like this for 2016 elegant genius mall online. Apple has now introduced a manner in which customers seeking support can book repair appointments with not only the well known genius bar, but also apple authorized service providers. Apple has begun requiring users to input an apple id when making genius bar appointments, reports techcrunch. The genius bar is a handson technical support station located inside apples retail stores.
Make genius bar appointment quick method macmetric. Using the apple store app to make genius bar appointments. How to contact apple support for your iphone, ipad. Ron johnson, the former senior vice president for retail, has often referred to the genius bar as the heart and soul of our stores. Do you need an appointment to visit the apple genius bar. Apple store 5th ave store repair new york city forum. From setting up your device to recovering your apple id to replacing the screen, apple support has you covered. Apple store is located in bluewater shopping centre, upper level guildhall, between house of fraser and john lewis. Apple has recently changed how genius bar appointments are made. Last year, apple began requiring that users enter their apple id to set up an appointment, whereas any email address worked prior to that change.
Get your questions answered by an expert via phone, chat or email. Genius bar reservation and apple support options apple ca. Imac 27 hard drive replacement at genius bar macrumors. If you have an ios device iphone, ipod touch or ipad, you can make an appointment from the apple store app. If you want to make an appointment at an apple store, you now have to use a valid apple id.
Apple makes it a bit more difficult to make a genius bar appointment. Booking a genius bar appointment at apple store in london. So, i have just booked in my first ever appointment for a genius bar visit at my local apple store and the lead time is appalling the fault on my rmbp has been diagnosed in an online chat with an apple rep and all i need to do is drop it off. Directly call the apple technical support experts at 18558870097 in the uscanada. From the website you can select your nearest store and choose a suitable time. The purpose is to avoid a genius bar visit if the problem can be solved by talking to support. This page provides details for getting help via chat, a phone call or email if. Stop by for free today at apple sessions and learn new skills from our creatives. Alternatively, access the genius bar section on apple. The apple store is located in bluewater shopping centre, upper level guildhall, between house of fraser and john lewis.
Apple changes the procedure to schedule a genius bar. One theory was that apple made this move to prevent people from booking several appointments so no more would be. This page provides details for getting help via chat, a phone call or email if your problem is softwarebased. In addition to the genius bar for hardware repairs, you have more immediate support options. All stores offer a genius bar for technical support and repairs, as. How do you make an appointment at the apple genius bar. Tip for booking apple store genius bar appointments youtube. To make an appointment with a genius at an apple store which is free, go to the genius bar page on apples website. I cracked my screen today and none of the stores near me have any appointments in the next 7 days and it doesnt let you book further out than that. If one of apples knowledge base articles doesnt solve it, you also have the option of talking to an apple support rep on the phone right away, at a scheduled time, or via text chat. My problem is i need this imac for work, so what is the likelihood of them being able to swap. Previously, users could instead fill out a form with name, address and email in order to.
This is because nearly all slots will have been taken, the rest are typically walk in appointments only, and a few. You can make an appointment online before you come in the store. Employees are specially trained and certified at the genius bar. You can use these options or, if you really prefer an inperson appointment, just select the topic is not listed in step 2 above. Had to make an appointment online but both were changed within 1 hour and apple were the same price local phone shops were charging. This article explains how you can make an apple genius bar appointment.
Apple requiring apple id for genius bar reservations cnet. Apple stores to adjust genius bar appointments, set to. Walk into apple retail store near to you and get an appointment. Genius bar reservation and apple support options apple uk.
Apple will soon make a significant change to retail store genius bar appointments to improve the customer experience, according to several sources briefed on the upcoming shift. When you try to have a walkin appointment, you may wait for one or two hours. Make a genius bar reservation or get help now with apple support. How to contact apple support for your iphone, ipad, mac, or apple. Apple customers can now schedule authorized service. Answer a few questions and well connect you with the right expert, right away. Alternatively, access the genius bar section on, provide the necessary information regarding your location, select the option. Book a genius bar appointment from your ios device cnet. The apple store is the best place to try all of apple s products and find great accessories. Our specialists will answer your questions and get you set up before you leave.
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